My family and I have been taking our pets to Clark for many years, since I was a kid in fact. They have always been caring and professional with both the animals as well their 'humans'. They treat each pet and client with respect, care and compassion. I highly recommend their services.
In 35 years have never been to such a self serving vet. Don't expect, prompt, couteous or accurate service.
I turned to Clark Animal Center with a rather complex issue and my dog and I were met with nothing but kindness and professionalism. From the admin staff, to the vet techs, to the veterinarian(s), my experience was 100% positive and I can't say enough good things about this clinic.
Five stars 100%!
The clinic is also very clean and welcoming for both pets and humans. Treats for the dogs (and cats too I assume) and complimentary coffee/beverages for guests to make the visit even more enjoyable.
A special shoutout to the admin staff too - they rock! I had to get several documents faxed into the office and out of it and the admin girls were always on top of it! Calling me if something hadn't come in/couldn't get out. Wonderful customer service through & through.
My family brought our old dog to Clark since 2000 so when we got a new puppy we of course brought him here. Within the first week of adopting him he was super sick and no one could figure out what was wrong. Dr. Kiley was committed to helping Ollie and while I'm sure many would've given up she didn't & finally found a diagnosis! She was so kind and helpful, we have to come in and call in often and we're never made to feel like a bother. They even follow up to make sure he is okay :) Tristen is Ollie's favorite and everyone else at the front desk is awesome too. Jordan, Heather & all of the other vet techs are so great as well. I'm not sure how we would've made it through without everyone here!
We've had a great experience with this animal hospital. The docs, techs, and admin staff are all fantastic. We won't go anywhere else.
The staff in general are just very knowledgeable and extremely helpful. No question insignificant, and always on hand to clarify anything.
I was working with Dr. Benedetti specifically to resolve my pet's issue and she was an absolute pleasure. As I mentioned, it was a bit complicated, but Dr. Benedetti was always patient, helpful, and extremely warm, which during my stressful time, was very comforting. Her gentle disposition made even my spastic dog feel relaxed (which is quite the feat).
Clark Animal Care Center is a US Veterinary Care based in Penfield, New York. Clark Animal Care Center is located at 1672 Fairport Nine Mile Point Rd, Penfield, NY 14526, USA.
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